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Sony headphone offer

Wes325isport
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Has anyone received the headphones offered with Xperia 1 ii preorder. I've had no confirmation at all .
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O2Karl
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Hi  @Wes325isport 

 

Depending on how you pre-ordered, you would have had a leaflet on how to claim for your headphones from Sony and requested through the Gift With Purchase website

 

I would recommend contacting Sony by following this link and they should be able to chase up your Gift with purchase. 





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Message 2 of 7
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viridis
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They are currently verifying claims and waiting on stock of the headphones to send out apparently.
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Mbugsy18
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Does anyone know if the verification requires the airtime contract as well. I have not used the SIM it's still in its pack.

I would like to know if I can cancel the airtime contract as I have already paid for the phone upfront.

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MI5
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@Mbugsy18 

Yes you can go ahead and cancel the airtime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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WesMcC
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Has anyone had any further correspondence? I emailed Exertis and they stated they're waiting on Sony to validate the claims. That was 29th June but no further updates since.
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MI5
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@WesMcC 

Claims aren't validated for 30 days 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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