cancel
Showing results for 
Search instead for 
Did you mean: 

Sony Headphone offer (Xperia 1ii)

Jodos69
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi,
What are people sending as thier proof of order??
I didn't get an order confirmation that has the date on.

Cheers
Jody
Message 1 of 8
633 Views
7 REPLIES 7

Bambino
Level 84: Resplendent
  • 23047 Posts
  • 1025 Topics
  • 3674 Solutions
Registered:

@Jodos69 Check your MyO2 page for a receipt. http://www.o2.co.uk/myo2

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 8
627 Views

Jodos69
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have been looking around but can't find it.
I have looked on the phone app and on my laptop, but no luck.
Any chance of some screen shots showing the exact place??

Cheers
Message 3 of 8
618 Views

Cleoriff
Level 94: Supreme
  • 122832 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@Jodos69 

If you follow the info in this guide, when you get to the last page you can download that as a pdf file and print it off.

Guide: How do I get to the 'Download Bill' page? 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
595 Views

Jodos69
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hey,

Thanks for your reply, but I think O2 have changed their layout/system as mine is different to the guide.
Has anyone done this recently?

 

Cheers

Message 5 of 8
567 Views

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
The email order confirmation will have a sent date
Message 6 of 8
563 Views

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@Jodos69 

Scroll down your MyO2 home page about half way and you'll see recent orders.

Go in there and print your order as a PDF which you can then attach to your claim. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
554 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey @Jodos69 there are several suggestions posted above. Were you able to find the proof of purchase? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 8 of 8
511 Views