Someone has the same number as me!

[Anne2]

I keep receiving calls and texts asking for someone that I do not know, so they either share the same mobile number as me or are consistently entering their number wrong. This has been happening for almost 2 years now and is really starting to bug me. What can I do?- I would like to avoid changing my number if at all possible?!

[Cleoriff · Accepted solution]

Hi @Anne2 

You need to call O2. All numbers are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[MI5]

@Anne2 

It's impossible for anyone else to have the same number as you.

Are you sure this isn't someone trying to annoy you deliberately?

[Bambino]

@Anne2 There is a scam practice known as 'number spoofing'. Someone could possibly be making calls masquerading as your number. There's lots online about it, but at the moment, there's little you can do, short of changing your number which can cause major headaches.

Number spoofing scams - Ofcom

[Anne2]

Brilliant, thank you for your help. I will contact them tomorrow.