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Posts: 13,226
Topics: 79
Registered: ‎14-01-2014

So... Er... Does this mean...

...O2 owe me 2 tablets?

I definitely purchased the S9s before July 11th.

 

Screenshot_20180601-132048.png




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Posts: 93,842
Topics: 541
Solutions: 11,996
Registered: ‎04-04-2012

Re: So... Er... Does this mean...

Yup Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 13,226
Topics: 79
Registered: ‎14-01-2014

Re: So... Er... Does this mean...

That's what I thought,
@Martin-O2 @Marjo can you get me the claim info please.



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Posts: 93,842
Topics: 541
Solutions: 11,996
Registered: ‎04-04-2012

Re: So... Er... Does this mean...

Looked at the T&C's and it does say 25gb + tariffs?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 13,226
Topics: 79
Registered: ‎14-01-2014

Re: So... Er... Does this mean...

You got link?



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Posts: 13,226
Topics: 79
Registered: ‎14-01-2014

Re: So... Er... Does this mean...

The only thing linked to 25gb I could find was the yearly upgrade. The flash banner says:

"Get a free Galaxy Tab A 10.1, worth £279
On all tariffs. And after 12 months on 25GB+ tariffs, your next phone upgrade is on us."



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Posts: 93,842
Topics: 541
Solutions: 11,996
Registered: ‎04-04-2012

Re: So... Er... Does this mean...

Yeah sorry, as you were. I mis-read it.

tab.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 74,970
Topics: 558
Solutions: 3,478
Registered: ‎04-01-2009

Re: So... Er... Does this mean...

Great offer and you definitely qualify. Happy days rofl

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Community Manager
Posts: 6,397
Registered: ‎23-07-2014

Re: So... Er... Does this mean...

Hey @viridis let's check this for you - I'm going to drop you a PM to discuss in more detail!

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Posts: 13,226
Topics: 79
Registered: ‎14-01-2014

Re: So... Er... Does this mean...

That's super, thanks @Marjo