on 30-01-2020 11:38
Hi my daughter dropped her iPhone XR in a little water .. the fone survived but the sim didn't ... it would not register.... we since got a replacement sim and the fone is not registering it either 🤯... any ideas?
Solved! Go to Solution.
on 30-01-2020 11:55
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 30-01-2020 11:55
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 30-01-2020 11:56
Call customer service to register the new sim Guide: How to find help & contact O2
on 30-01-2020 14:53
on 30-01-2020 14:53
on 30-01-2020 15:07
@Lori wrote:Hi my daughter dropped her iPhone XR in a little water .. the fone survived but the sim didn't ... it would not register.... we since got a replacement sim and the fone is not registering it either 🤯... any ideas?
Try the sim in another phone.
Water damage may have rendered the phone useless even though it turns on.