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Sim swap

Samera
Level 1: Joiner
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Hi, I’ve got a phone number with Giffgaff and I’ve lost the sim but still got the number I want to keep the number the same as I swap over to o2 would I be able to do that without a PAC code. 

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MI5
Level 94: Supreme
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@Samera 

You need a PAC from giffgaff https://www.giffgaff.com/help/articles/how-do-i-get-a-pac-code-to-leave-giffgaff#:~:text=It's%20easy....

Then give it to O2 Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147706 Posts
  • 639 Topics
  • 28347 Solutions
Registered:

@Samera 

You need a PAC from giffgaff https://www.giffgaff.com/help/articles/how-do-i-get-a-pac-code-to-leave-giffgaff#:~:text=It's%20easy....

Then give it to O2 Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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