Solved: Sim replacement

Sim_replacement · ‎13-07-2023

My phone has been stolen. I have blocked my sim. I need to get my sim replacement. I have visited O2 store but they said they can't replace this sim. I have tired to call helpline many times but it is always busy. Kindly help me with this my bank accounts and everything is registered with this number.

Thank you.

MI5 · ‎13-07-2023

@Sim_replacement

O2 should send a new sim once reported lost.

Guide: Lost or Stolen O2 Device? - How to Report it

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-07-2023

@Sim_replacement

O2 should send a new sim once reported lost.

Guide: Lost or Stolen O2 Device? - How to Report it

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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