Solved: Sim card in tracking device

Anonymous · ‎09-10-2016

Hi all, looking for some help. I have an o2 'pay as you go' sim card in a tracking device hidden within my car. How do I find out how much balance is on the sim without constantly having to remove it from the tracker. Can a second mobile number be added to the 'O2' app on my iphone? Suggestions and observations would be welcome.

Ronnietherustyrobot

MI5 · ‎09-10-2016

If it's a normal payg sim you can see it in your MyO2, if it's a data only dongle type sim you can't do it any other way than the dashboard I don't think.
I seem to remember a while back you could log in via www.mbb.o2.co.uk but dunno if that still works?

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View solution in original post

MI5 · ‎09-10-2016

If it's a normal payg sim you can see it in your MyO2, if it's a data only dongle type sim you can't do it any other way than the dashboard I don't think.
I seem to remember a while back you could log in via www.mbb.o2.co.uk but dunno if that still works?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎09-10-2016

It might be this now https://mobilebroadbandaccess.o2.co.uk/Refresh/NewUserSignin

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-10-2016

Slightly away from your question, but make sure the tracking device can take a new 4g sim. I know a number of the cheaper ones out there need a 2g sim which I doubt is still available.

MI5 · ‎09-10-2016

All 4g sims will work on 3g and 2g no problem.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-10-2016

Ah ok, just I happened to be around some of the giffgaff forums last week and they were saying some of the cheaper trackers weren't compatible with the 4g sims.

MI5 · ‎09-10-2016

Yeah, that was because you can't configure the apn for data on some devices, but not strictly a 2g/4g issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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