Solved: Sim Swap: What is "Your Code"?

Anonymous · ‎27-03-2013

Completely stumped as to what "Your Code" is?

Thanks,

t

MI5 · ‎27-03-2013

Your old SIM card will be sent a text with a code that you have to enter on the web page as a security confirmation that it is your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-03-2013

Your old SIM card will be sent a text with a code that you have to enter on the web page as a security confirmation that it is your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-03-2013

Ah, I think I might have to go to the o2 shop to get this activated as my sim is broken.

Thanks!

MI5 · ‎27-03-2013

In store or contact CS either by phone or web chat (should be simple enough for web chat to sort out for you :)) http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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