on 13-04-2024 09:52
I cancelled my contract in December 2023 as I left because of a better sim only deal and paid my last bill in January 2024 but I keep getting letters from yourself saying I owe you money from previous month. I would to shut my account down as I cancelled both sim only deals over the phone in December 2023
on 13-04-2024 10:16
I would not be surprised if the accounts were not closed down.
Only sure way with O2 is via PAC or STAC
Guide: Cancelling Your Contract
on 13-04-2024 10:58
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 0344 809 0202
Guide: How to find help & contact O2
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