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Service Reactivation

secoembalo71
Level 1: Joiner
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on ‎24-06-2024 22:17

on ‎24-06-2024 22:17

Good evening,

I am in Portugal and noticed that I had not made the payment for the last invoice. However, I have already made the payment this afternoon, but I am still without service. Could you please restore my service as soon as possible?

Thank you.

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MI5
Level 94: Supreme
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on ‎24-06-2024 22:34

on ‎24-06-2024 22:34

@secoembalo71 

It will take up to 48 hours after a disconnection.

Set up a direct debit to avoid future issues Guide: How to Pay Your Bill (Contract) 

Try contacting Payment Management team on +44 800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Use Skype to call Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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