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September bill missing from online portal

Anonymous
Not applicable

Hi

 

Pretty much as the title says, the September 2017 bill is not visible in the list of bills in the online portal.  Anyone else have this issue?  It August 2017.....October 2017.

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MI5
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No, I have mine.

septbill.PNG

Might be worth you calling customer services on 202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152254 Posts
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Registered:

No, I have mine.

septbill.PNG

Might be worth you calling customer services on 202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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I also have all of mine August, September and October..

Looks as if it may be something wrong with yours in particular?.

As said, give CS a call to report it.. wink

 

Veritas Numquam Perit

Girl in a jacket
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Martin-O2
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@Anonymous How are you getting on with this? Has your bill appeared or is it still missing? 

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