cancel
Showing results for 
Search instead for 
Did you mean: 

September bill missing from online portal

Anonymous
Not applicable

Hi

 

Pretty much as the title says, the September 2017 bill is not visible in the list of bills in the online portal.  Anyone else have this issue?  It August 2017.....October 2017.

Message 1 of 4
744 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

No, I have mine.

septbill.PNG

Might be worth you calling customer services on 202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
740 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

No, I have mine.

septbill.PNG

Might be worth you calling customer services on 202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
741 Views

Cleoriff
Level 94: Supreme
  • 122915 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

I also have all of mine August, September and October..

Looks as if it may be something wrong with yours in particular?.

As said, give CS a call to report it.. wink

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
733 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

@Anonymous How are you getting on with this? Has your bill appeared or is it still missing? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
707 Views