Scam?

[ChrisEatonCJ]

Just received a text from 07385122105 saying "O2:Payment for your latest Bill could not be processed by your bank. Please update your payment information ...I suspect this to be a scam?

[Mandiie]

I have also had the same message but from a different number. Have been on hold for 45 minutes now to find out if its real or not as when I've logged on its not saying I have an outstanding balance.

[MI5 · Accepted solution]

@ChrisEatonCJ @Mandiie 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[MI5]

@ChrisEatonCJ 

Please edit your post (options in top right) to remove the link and prevent others from clicking on it.

[jonsie]

Never click a link in a text message.

In message settings you can choose to make any link inactive on Android

[jonsie]

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@ChrisEatonCJ wrote:

It doesn't appear to give me the option to remove or edit HELP!!!

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The mods will remove it  don't worry.

[MI5]

@ChrisEatonCJ 

If it hasn't timed out, click on options on your post then edit.

[ChrisEatonCJ]

Number now blocked and link removed. Thank you.

[MI5]

Well done and you're welcome