on 07-06-2021 11:49
Solved! Go to Solution.
on 07-06-2021 11:57
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Also notify your bank.
After O2 investigate they should return you to your previous contract.
on 07-06-2021 11:57
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Also notify your bank.
After O2 investigate they should return you to your previous contract.
on 07-06-2021 12:00
on 07-06-2021 12:01
on 07-06-2021 12:01
on 07-06-2021 13:17
on 07-06-2021 13:17
@MarkR1 For your own protection and peace of mind, change your O2 password. Also check your bank account, and inform your bank of the mishap. You and your bank can then keep an eye out for any unauthorised charges. You can never be too careful when it comes to scam callers.
on 07-06-2021 15:48