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Saturday Delivery

TRace3141
Level 1: Joiner
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So I order a phone on a Friday.  I pay £6.99 for Saturday delivery.

 

UK Mail/DHL tracking tells me delivery is delayed to Monday.  FFS, need a refund.

 

Online chat - "Oh, UK Mail doesn't do Saturday deliveries."

 

So why the blazes did O2 take my money for something that's not even a thing?

 

FFS.

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MI5
Level 94: Supreme
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@TRace3141

It is a thing, so ignore what live chat says. Call customer service and they will refund the delivery charge http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
Registered:

@TRace3141

It is a thing, so ignore what live chat says. Call customer service and they will refund the delivery charge http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Cleoriff
Level 94: Supreme
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@jonsie wrote:

Live chat, don't you just love it!


Using those famous words..Not a lot!!

Veritas Numquam Perit

Girl in a jacket
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