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SMS Message History

Dav21
Level 1: Joiner
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Does O2 store customer information, specifically message history and if yes how to retrieve this?

Recently deleted several messages from a specific contact and data doesn’t appear to have been backed up in icloud.
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MI5
Level 94: Supreme
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@Dav21 

No sorry.

If not backed up there is no way to retrieve them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151758 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Dav21 

No sorry.

If not backed up there is no way to retrieve them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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