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on 19-10-2020 14:21
Does O2 store customer information, specifically message history and if yes how to retrieve this?
Recently deleted several messages from a specific contact and data doesn’t appear to have been backed up in icloud.
Recently deleted several messages from a specific contact and data doesn’t appear to have been backed up in icloud.
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on 19-10-2020 14:24
No sorry.
If not backed up there is no way to retrieve them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-10-2020 14:24
No sorry.
If not backed up there is no way to retrieve them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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