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SIM card

Aleksandra12723
Level 1: Joiner
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Hi. I Lost my sim Card. I log in at number my sister actually. What I can to do? I want my number back but I didn’t see solutions. 

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madasaf1sh
Level 68: Extraordinaire
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@Aleksandra12723 

 

You need to contact o2 and request a new sim card, or you can pop into any o2 store with photo ID, and they can set you up a replacement sim card straight away 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5941 Posts
  • 32 Topics
  • 1942 Solutions
Registered:

@Aleksandra12723 

 

You need to contact o2 and request a new sim card, or you can pop into any o2 store with photo ID, and they can set you up a replacement sim card straight away 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 4
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jonsie
Level 94: Supreme
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koala321
Level 7: Part Timer
  • 122 Posts
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Hi @Aleksandra12723 , sorry to hear you lost your SIM card.

 

I always write down the SIM card numbers on the back of a new SIM card before I put it in the phone, so if I lose the SIM card I haven't lost my number, and am still in control of it.

 

It's a great tip and one which gets overlooked.

 

😃

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