Solved: SCAM

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff · ‎24-11-2018

@LEEJOLUCY

Ferdamia are a marketing company based in Cyprus. We have had many complaints about this company on the forum

Contact details are here http://ferdamia.com/

Ferdamia Investments Limited. Galinou,2, Ypsonas, Limassol, 4193, Cyprus
01213 927543
admin@ferdamia.com
www.ferdamia.com

You could contact them and ask to be taken off their mailing list and ask to be refunded.

You can also contact O2 customer services https://www.o2.co.uk/contactus

and ask them to place the following two bars on your account

Bar all Direct to Bill Debits
Premium Bar (calls to premium numbers, 090, 070 etc.)

This will avoid this sort of scam charging you again

Best of luck and welcome to the forum

Veritas Numquam Perit

EmilieT · ‎27-11-2018

Hi @LEEJOLUCY, there's a lot of very useful information above, I hope you find it helpful! Please do come back and let us know if there's anything else you'd like advice on

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