Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0
Accepted Solution

SCAM WARNING

[ Edited ]

Hi all, please be aware that I have just received this email. It is not from O2 when you click the link it takes you to the O2 page via a proxy server that records your key strokes.

This e-mail was sent to xxxxx by O2.

Hello mr **** ****,
Your O2 account requires your immediate attention.
We can see that you've recently paid your monthly bill and we request that your information is validated before we can finalize your balance.

Please confirm that the information displayed below is correct:

Name: mr **** ****
Date of Birth: **/**/**
Mobile Number: 07715******
Current Plan: Pay Monthly mobile

You must now click here HERE to verify your O2 account.
Please note, if you fail to validate your account with us your services may be suspended.
Regards
The O2 Team

Sorry, but we can't write back to you from this address, so please do not reply.

This email is sent from Telefonica UK Limited
Registered office: 260 Bath Road, Slough, Berkshire, SL1 4DX
Registered number: 1743099

****PLEASE DONT GET CAUGHT OUT****

Posts: 101,770
Topics: 770
Registered: ‎14-01-2013

Re: SCAM WARNING

Hi @Anonymous 

There have been several similar emails reported on here today. Basically they are probably a scam and you did the right thing ignoring it.

I will flag our co-ordinanator @Toby  to make him aware of another one....

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 117,582
Topics: 576
Solutions: 16,515
Registered: ‎04-04-2012

Re: SCAM WARNING

It's been reported a number of times already and O2 are looking into it.......

Thanks for posting.

@Toby another one for you Smiley Sad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: SCAM WARNING

Thanks for posting, there have been many similar threads like this today. @Toby the community coordinator can feed this back up the chain to let O2 know
Posts: 101,770
Topics: 770
Registered: ‎14-01-2013

Re: SCAM WARNING

Just to add...you should report it to O2 using this link...

phishing

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: SCAM WARNING

It's scary where they are getting this info from. It has to originate from O2 down to their partners and very likely then sold on further.

Posts: 101,770
Topics: 770
Registered: ‎14-01-2013

Re: SCAM WARNING


@jonsie wrote:

It's scary where they are getting this info from. It has to originate from O2 down to their partners and very likely then sold on further.


I agree @jonsie  I have PM'd Toby with my concerns about this. It seems to be worryingly sophisticated!

There has been a rush of posts on here over the past 2 days with tales of emails texts and calls...all with far more information than they should have.and none of them O2. I just worry about the people who may not have come here for advice...and are currently being scammed

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Anonymous
Posts: 0

Re: SCAM WARNING

If this is a new data breach then it isn't the first time for o2......

http://beta.techradar.com/news/phone-and-communications/mobile-phones/o2-data-breach-why-we-should-a...
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: SCAM WARNING

The DPA seems totally inadequate these days. No information should be shared but even then there are unscrupolous people in all walks of life ready to make quick bucks. There should be ways of controlling access to data bases and anyone found abusing this should be imprisoned.

Level 23: Casual Specs
Posts: 2,478
Registered: ‎03-11-2013

Re: SCAM WARNING

It's sad that there are so many scams out there these days.  Some people are lucky and spot them, but to many people, they are not aware that they are scams and they give out important imformation which makes them vulnerable.  Obviously it is impossible to stop all of the scams because when one is exhausted, such as the O2 one, the fraudsters will start another scam, such as Amazon, etc.