24-01-2015 09:49 - edited 24-01-2015 09:51
24-01-2015 09:49 - edited 24-01-2015 09:51
Dear .............................
We are contacting you today with regard to the following device(s) which are linked to your O2 account and monthly mobile plan. Mobile Number: ......................... Monthly Plan: O2 600 24 month £37.99 per month In response to an increase in VAT in the EU and currency changes, and as a result of last week's VAT-related price change, it has come to our attention that between Oct 2012 and Oct 2014 there was a system error which resulted in some of our customers paying the incorrect rate of VAT on some services. Please confirm that the account holder information as displayed below is correct; Account Holder: ...................... Date of Birth: .................... We've recalculated your bills and can confirm that you're owed £62.50. This amount will be credited to your account and will appear on your next bill In order for the refund to be processed, we request that you click here and log into your O2 account to validate yourself as the account holder. This procedure must be completed within 24 hours. Regards, The O2 Team |
Solved! Go to Solution.
on 24-01-2015 11:11
on 24-01-2015 11:45
on 24-01-2015 11:45
Watchdog will be on it in a flash.
There's already media interest going off the messages received on another forum....
on 24-01-2015 11:52
on 24-01-2015 11:52
on 24-01-2015 12:01
on 24-01-2015 12:01
on 24-01-2015 12:09
on 24-01-2015 12:09
Gerry wrote:
Must have been written by a pedant or someone with a good command of language?
on 24-01-2015 12:13
on 24-01-2015 12:13
on 24-01-2015 12:15
on 24-01-2015 12:24
on 24-01-2015 12:24
24-01-2015 13:16 - edited 24-01-2015 13:17
on 24-01-2015 14:11
on 24-01-2015 14:11
@Cleoriff wrote:
@jonsie wrote:
Won't happen....Well you have other things on your mind @jonsie ...so as usual...you will rise above it
And back on topic as you said you had one of these emails this morning? More than worrying...?
Very worrying. They don't have account details but they have more than enough information for identity theft...