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Level 1: Joiner
Posts: 4
Registered: ‎31-07-2019
Accepted Solution

S10 WiFi calling

I’m about to be given an s10 from work that is unlocked. I currently have an O2 sim only contract so was going to put the sim in from this.

Does anyone know if the WiFi calling will work? I’ve read lots of different things online and can’t seem to find a straight answer.

Any help would be greatly appreciated.
Posts: 108,930
Topics: 561
Solutions: 14,428
Registered: ‎04-04-2012

Re: S10 WiFi calling

[ Edited ]

@an-other 

Yes, the S10 is supported and will work on O2.

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎31-07-2019

Re: S10 WiFi calling

Great. Thank you. Someone at o2 on the phone said it wouldn’t because it was unlocked but someone else said it would.
Posts: 108,930
Topics: 561
Solutions: 14,428
Registered: ‎04-04-2012

Re: S10 WiFi calling

It will be on generic firmware I assume?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎31-07-2019

Re: S10 WiFi calling

I’m not sure sorry. All I’ve been told is that it is unlocked and not assigned to an individual provider.
Posts: 108,930
Topics: 561
Solutions: 14,428
Registered: ‎04-04-2012

Re: S10 WiFi calling

Ideally I'd need the CSC off the phone, but the S10 is definitely supported on either O2 or generic firmware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 108,930
Topics: 561
Solutions: 14,428
Registered: ‎04-04-2012

Re: S10 WiFi calling

@an-other 

Ideally I'd need the CSC off the phone, but the S10 is definitely supported on either O2 or generic firmware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎31-07-2019

Re: S10 WiFi calling

@MI5 Thanks!

Would generic firmware be on a phone that is unlocked?
Posts: 108,930
Topics: 561
Solutions: 14,428
Registered: ‎04-04-2012

Re: S10 WiFi calling

Yes, that would be standard firmware on a phone that was supplied unlocked by Samsung originally.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)