Roao

[Juste]

I am in Lithuania, but some reason, I don’t have internet connection, roaming is on.

[Cleoriff]

Hi @Juste 

What type of phone have you got? If an iPhone make sure you have the iData bolt on.

You could manually search for another network, save it and reboot the phone. There could be a chance you have a roaming bar on your account although that usually affects calls and texts as well.

As a last resort you need to contact O2 and check with them. All numbers in this guide Guide: Coronavirus Community Help and Support 

[MI5]

@Juste 

If you are using an iPhone, change your data apn to "mobile.o2.co.uk"

[Juste]

I changed bolt is active from 2018
Today even i have no signal 😕
And changed apn to mobile.o2.co.uk still nothing

[MI5]

@Juste 

Try manually searching for a different network.

[Juste]

Thanks, i will try.
I don’t know why, but one line is gone, hotspot. When I try other sim is all good.

[madasaf1sh]

@Juste

Are you on pay montly or pay as you go, and when did you last use the sim in the UK?

[Juste]

Monthly, couple weeks ago

[TheresaV]

Hi @Juste were you able to sort this out with the help provided above?