Solved: Roaming

GD16 · ‎20-05-2019

Hi,

I have a number of my company drivers go to Germany and Belgium for deliveries.

We use a company VPN so they can get onto our mobile app for their work, the VPN does not seem to work when in Germany or Belgium but does work in France and Holland.

Would there be any issues with the network not allowing us to use a VPN in the countries?

Thansk

MI5 · ‎20-05-2019

@GD16 I can only suggest they manually try selecting a different network as some may be blocking ports used by your VPN.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-05-2019

@GD16 I can only suggest they manually try selecting a different network as some may be blocking ports used by your VPN.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎29-05-2019

Hey @GD16, I was wondering if you had a chance to try the above suggestion yet?

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