Roaming in USA

[Gordon434]

Hello, I’m on an O2 SIM only tariff, paying monthly. I’m confused about the best way to use my phone in the USA.

I’ve looked at the website and there appear to be two options:

1. the Data Roaming Bolt On - Zone 1, £9 for 100mb;

2. the O2 Travel Bolt On - £6 per day.

can anyone explain why there are two different options, the differences between the two and which is the most cost effective? I just really need it for texts & Whatsapp messages, Google maps etc, no streaming.

regards,

Gordon.

[MI5 · Accepted solution]

@Gordon434 

Depends on your tariff which we can't know.

See guides for help Guide: Roaming MegaGuide 

USA - Roaming with O2 

Data speeds are also capped at 2mbps so a local T-Mobile sim might suit you better.

[Gordon434]

Hello, thank you for relying.

I eventually got through to an O2 person who said that my tariff includes the O2 Travel Bolt On and thus I don’t have to pay anything extra whilst I’m in the USA. 

That sounds fine to me. As I won’t have any need for streaming, is the speed of 2mbps likely to affect me at all?

Regards,

Gordon.

[MI5]

@Gordon434 

You're welcome.

You can check which bolt ons you have in your MyO2.

[Gordon434]

I've just checked again and it's not noted there. Just something about a 5G bolt on. But the O2 customer service did assure me that I had it.

Regards,

Gordon.

[MI5]

@Gordon434 

I wouldn't believe that if it's not in your MyO2.

Sorry but customer service are useless and it could be very costly to you.

[Gordon434]

Thanks MI5, that's a bit worrying. If I look at possible bolt-ons there's this one -

"O2 Travel (for O2 Travel Inclusive Zone)

Stay connected in selected destinations outside our Europe and O2 Travel Inclusive Zones. Costs £6.00 a day, when used.

FREE"

So I wonder if I should be adding that? Maybe I should call them again to query the situation. I had to hang on for 30 minutes as it was but no problem with the speaker phone. But she definitely said there was no cost.

Regards,

Gordon.

[MI5]

@Gordon434 

Travel inclusive (the free one) is only available on certain tariffs or for Volt customers.

It cannot be added.

O2 Travel can be added but it will cost you £6 on the days you use it.

[Enlli]

Even if they said you had Travel Bolt On it would not be free. Costs £6 for every day used

You would need the Travel Inclusive for that. 

[MI5]

Yes, as I said already.