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Roaming in Germany

Coopsie13
Level 1: Joiner
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I'm in Germany and can't connect to the internet even though I have purchased a £9 bolt on. Can anybody help please?

Mark

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Enlli
Level 71: Golden Child
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You don't need a bolt on to roam in Germany. Have you tried manually selecting another network?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Coopsie13 

Check that your data apn is set to "mobile.o2.co.uk" for all devices except Apple PAYG devices.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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