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Anonymous · ‎02-07-2017

Hi I am travelling to Tenerife,and I am taking my samsung contract phone with me,first of all is Tenerife included in this. do I need to do anything before are whilst I am them there to get free roaming. What network do we connect too, any other info would be great.

Cleoriff · ‎02-07-2017

Hi @Anonymous Yes Tenerife is included. Everything you need to know is in this link

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quot/td-p/1053128

Edited to add the local network in Tenerife is Movistar. Should connect automatically when you land..

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎02-07-2017

Hi @Anonymous Yes Tenerife is included. Everything you need to know is in this link

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quot/td-p/1053128

Edited to add the local network in Tenerife is Movistar. Should connect automatically when you land..

Veritas Numquam Perit

MI5 · ‎02-07-2017

Just turn on data roaming and enjoy your UK allowances although don't expect much from data speeds.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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