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Returns during Covid-19

Lala1
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on ‎14-04-2020 14:48

on ‎14-04-2020 14:48

Does anyone know if o2 are accepting returns during this lockdown. I’ve heard Royal Mail are holding back parcels?
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Bambino
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on ‎14-04-2020 14:50

on ‎14-04-2020 14:50

@Lala1 What you've heard is correct.

Guide: Coronavirus Community Help and Support 

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094

I DO NOT WORK FOR O2



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jonsie
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on ‎14-04-2020 14:51

on ‎14-04-2020 14:51

They have extended the time limit from 14 to 28 days

https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Lala1
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on ‎14-04-2020 14:52

on ‎14-04-2020 14:52

Thanks guys!
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