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Requesting a PAC by Text Message/SMS

Lineon
Level 1: Joiner
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Registered:

I'm leaving O2 and was told I could just send a text to get a 'PAC', rather than having to call, then bring 

this into the phoneshop with me.

 

I've looked in the help articles but can't find any details. Is this service available? 

Message 1 of 13
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EmilieT
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@MI5 wrote:

@EmilieT 

Can the old guides be removed from the index page and the new ones inserted please.

Old:

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

 

New:

https://community.o2.co.uk/t5/Pay-Monthly/Cancelling-your-contract-An-updated-guide/m-p/1234852#M169...


@MI5 We're working on updating all the community content at the moment, so we'll get to that shortly slight_smile

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Message 11 of 13
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MI5
Level 94: Supreme
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Thanks @EmilieT. Request obviously slightly different now due to your messages yesterday wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 13
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EmilieT
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@MI5 Of course thumbsup

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Message 13 of 13
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