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Request for a refund

MaBhena
Level 1: Joiner
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on ‎28-06-2024 09:36

on ‎28-06-2024 09:36

I would like to request for a refund for an order that was cancelled more than 10 days ago 17/06/24. Order No#NC70920200 

I have tried contacting customer services regarding this and I was told the money will come back automatically. I made an upfront payment of £350

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MI5
Level 94: Supreme
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on ‎28-06-2024 10:23

on ‎28-06-2024 10:23

@MaBhena 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/refunds

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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