cancel
Showing results for 
Search instead for 
Did you mean: 

Reporting my phone stolen

dave5
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Myself and my wife have been trying to report our phones stolen all day. Is there and email I can use to inform O2. I can not speak owith anyone via the phone nothing appears to be working when I am asked to press a number.

 

davealexander1732**Personal info**

Message 1 of 3
326 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143452 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@dave5 

Guide: Lost or Stolen O2 Device? - How to Report it 

No email, sorry.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
324 Views

jonsie
Level 94: Supreme
  • 92929 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

You need to keep trying. They are supposed to be 24/7 and shame there isn't a direct number.

Message 3 of 3
320 Views