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Replacement SIM for stolen phone.

Paul122
Level 1: Joiner
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Good evening all. Yesterday I reported that my Granddaughters phone had been stolen. I forgot to ask about a replacement SIM. Do you know if O2 send a replacement automatically or do I have to go back and ask for a replacement? Thank you.

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MI5
Level 94: Supreme
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@Paul122 

They will send one to your registered address Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128145 Posts
  • 614 Topics
  • 22498 Solutions
Registered:

@Paul122 

They will send one to your registered address Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Paul122
Level 1: Joiner
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  • 0 Solutions
Registered:

Thank you.

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MI5
Level 94: Supreme
  • 128145 Posts
  • 614 Topics
  • 22498 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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