Repairs Box not arrived

[ChristieR97]

Hi there,

I called a few weeks ago to book my IPhone in for repairs on the warranty, I was told you would send out a box for me to send the device in but I haven't received it yet and it has been about 3 weeks now. Can you please tell me when to expect this? 

[madasaf1sh]

@ChristieR97 

November 13th 2026

This is NOT customer services, and no one on her will be able to tell you, so you will need to contact o2 all the details are here Guide: How to find help & contact O2