Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Level 1: Joiner
Posts: 1
Registered: ‎02-06-2019
Accepted Solution

Remove adult content lock

I don’t have a credit card and want the lock removed tonight, I have a passport and other ID, and I don’t have time to go to o2 shop
Level 69: Guiding Light
Posts: 16,565
Registered: ‎31-03-2010

Re: Remove adult content lock

@Steven1  This is a customer community. This is not O2. Please see this link: https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

Why you would expect anything to be done at this time of night is beyond me.

I DO NOT WORK FOR O2



Funniest-Thread-2
Posts: 97,237
Topics: 758
Registered: ‎14-01-2013

Re: Remove adult content lock

[ Edited ]

@Steven1 

If you don't have a credit card, then you will have to make time to go instore. According to the link given by @Bambino this is what O2 say...

 

How do I prove I’m over 18?

There are two ways you can do this. Once you do, we’ll take off the filters and won’t ask again.

  1. Go to one of our shops with photo ID (passport or driving licence).
  2. Prove you have a credit card. We'll charge £1 to the card, which we'll then refund, either through your bill or with calling credit.

You can prove you have a credit card by:

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Former Staff
Posts: 7,869
Registered: ‎23-07-2014

Re: Remove adult content lock

Hi @Steven1 , how are you getting on with this - did you manage to remove the adult content lock with the help from @Bambino  and @Cleoriff  above since you last posted? Let us know if you have any additional questions the community could help with. Smiley Happy

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature