Redeeming Disney+ offer

[SebastianFarr]

As part of my pay monthly plan, I was offered 6 months free Disney+. I’ve just gone to redeem it and have been sat staring at a loading screen for about 15 minutes now. Any ideas?

[jonsie]

I would give it a little more time before needing to call customer service

Numbers here

Guide: Coronavirus Community Help and Support 

https://www.o2.co.uk/extras

[Marjo]

Hey there @SebastianFarr , let us know how you get on with your Disney+ and if you made any progress with redeeming it?