Solved: Re: Reception

Anonymous · ‎27-07-2015

I keep loosing signal ! In Kent

MI5 · ‎27-07-2015

Some self help here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bambino · ‎27-07-2015

Check your post code here to see if there are any issues: http://status.o2.co.uk/

I DO NOT WORK FOR O2

MI5 · ‎27-07-2015

Some self help here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-07-2015

I have been having the same problems in Dover. It's been like it for weeks. Can't send texts or make calls. Thinking of moving providers.....

PhoneChanger · ‎27-07-2015

Have you checked the above? if so then give O2 a call. There could be an un-diagnosed issue

MI5 · ‎27-07-2015

One of the easiest ways to report issues is through the My Network app http://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-07-2015

I've checked the post code it says it's all fine but by signal is so poor

MI5 · ‎27-07-2015

Follow the rest of the advice on the thread to find out where the problem is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-07-2015

Thank you ☺️

MI5 · ‎27-07-2015

Let us know what you do and where the problem is pls.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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