REWARDS ORDER NOT COMPLETE/MAILING OPENED PRIOR TO DELIVERED WHO TO CONTACT

[Anonymous]

Good Morning today I received an envelope addressed to me it seemed to arrived tampered with upon opening there was a letter from O2 about my recent Rewards Order of £20 Argos Gift Card(s)

inside was nothing else not cards or anything. I have logged on to see who I have to email but there doesn't seem to be a specific contact

can somebody please assist

many thanks

[jonsie]

There's an email link in my signature but I think you need to contact Royal Mail about tampered mail.

[Anonymous]

Hi,

it may be prudent to ring O2 Customer Services to enquire what was despatched to you, as the card, voucher may follow that letter.

202   : Contract Customers.

4445 : Payg Customers.

I once received a £20 Argos Voucher but received it as a Priority Moment and simply gave the code to the Argos Cashier.

[Anonymous]

HI THANKS FOR THE RESPONSE.

THERE IS NO INDICATION OTHER THAN ON THE LETTER/ORDER NOTE THAT £20 OF ARGOS GIFT CARDS WERE SUPPOSED TO HAVE BEEN INCLUDED

[Anonymous]

WELL ROYAL MAIL I THOUGHT WOULD NORMALLY PLACE THE DAMAGED MAIL INTO A BAG AND CARRY ON THE POSTAGE PROCESS. BUT THEY WONT ADMIT LIABILITY UNLESS THE SENDER MAKES A CLAIM AGAINST THEM,

ITS THE SENDER WHO NEEDS TO MAKE THE CLAIM NOT THE RECIPIENT 

[MI5]

Have you actually checked with O2 to see what they sent you?

PS Your Caps Lock is stuck on 

[gemz4the1]

You need to contact O2 because if the Argos voucher has been taken or misplaced, then O2 can cancel the voucher so that it is not used by anyone else as they will have a record of the voucher number.

[MI5]

Most likely too late for that now.....
If they were stolen, they would have been spent already....
But we still don't now exactly what was sent....?

[gemz4the1]

Any luck sorting this out MikeyManchester?