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REMOVE DISNEY+ CONTRACT

sara91
Level 1: Joiner
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on ‎06-11-2023 10:20

on ‎06-11-2023 10:20

Hello I moved abroad, so I cancelled my O2 contract.

I subscribed a Disney+ contract which I want to cancel as well. Disney+ says O2 has to do it, but I don't know how. O2 instead said Disney has to do it.

How do I do now? Thanks

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Enlli
Level 68: Extraordinaire
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on ‎06-11-2023 11:01

on ‎06-11-2023 11:01

Simple question, who is taking the payments? 

If your O2 contract is finished and paid off so no payments are made to them, Disney will need to deal with it

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎06-11-2023 11:20

on ‎06-11-2023 11:20

@sara91 

Log in to your Disney account https://www.disneyplus.com/en-gb/account

Your payment details will be shown as below.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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