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Level 1: Joiner
Posts: 3
Registered: ‎05-01-2019
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Quetion

Hi,could some one tell me what is premium informati don't ion services? I 've been charged £7.50, but i don't know what it's? How can i stop them pls.thanks for ur help
Level 1: Joiner
Posts: 3
Registered: ‎05-01-2019

Re: Quetion

Premium and information services
Posts: 6,802
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Registered: ‎22-08-2016

Re: Quetion

[ Edited ]

Hi @Rute

 

Help here

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

and here

https://payforitsucks.co.uk/

 

Also you should speak to Customer Services and ask them to place the following bars on your account:

Premiunm Rate Charges

Direct to Bill Debits

to avoid this happening again.

 

Good luck and welcome to the forum Welcome

Lover of all things Samsung. Currently using a Samsung S8+


Posts: 63,437
Topics: 528
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Registered: ‎04-01-2009

Re: Quetion

This is a brilliant website for support and information

https://payforitsucks.co.uk/

And here is a community petition that we would like you to add your name to

https://community.o2.co.uk/t5/Discussions-and-Feedback/Premium-rate-services-petition-to-O2/td-p/118...