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Query About Upgrade

Akosigae
Level 1: Joiner
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Hello,

I would like to know how it works regarding upgrade. I am not in a 18mos airtime sim only plan. I am thinking of upgrading for a device with data and call inclusions. I haven't the 18 months contract with my sim only plan. Suppose I upgrade, will I be required to pay a fees for not finishing my sim only plan and moving to a new contract with a mobile device + data?

Many thank,
R
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Cleoriff
Level 94: Supreme
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Hi @Akosigae 

As long as you have been on your sim only plan for more than 3 months, O2 will allow you to upgrade to a Refresh plan (device and airtime) without penalty.

https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-... 

Guide: How does O2 Refresh work? 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Registered:

Hi @Akosigae 

As long as you have been on your sim only plan for more than 3 months, O2 will allow you to upgrade to a Refresh plan (device and airtime) without penalty.

https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-... 

Guide: How does O2 Refresh work? 

Veritas Numquam Perit

Girl in a jacket
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Akosigae
Level 1: Joiner
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Many thanks for this. 🙂
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Cleoriff
Level 94: Supreme
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You're welcome @Akosigae wink

 

Veritas Numquam Perit

Girl in a jacket
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