on 28-04-2020 16:58
Recently upgraded to Huawei P30 Pro after seeing the "free Freebuds and Band 4" promotion. Phone arrived, along with a flyer telling me how to claim my freebies. Now the fun begins - One of the requirements is that I submit a digital copy of my proof of purchase. What proof of purchase? I haven't been sent one and any attempt to contact O2 to request one is rebuffed due to Covid-19 staffing issues etc.
How can I get this proof of purchase?
Solved! Go to Solution.
on 28-04-2020 17:06
Use the order number in Recent Orders in My O2
Open it and download as pdf.
That will do as proof of purchase
on 28-04-2020 20:29
on 01-05-2020 19:10
Brilliant, thanks for the closure @Roymondo
on 15-05-2020 02:50