Promise of free protective cover for new xz3

[Martybrad]

I was promised a protective cover for my new phone and contract, 2 months later I am still waiting

[Bambino · Accepted solution]

@Martybrad This is a customer community. Please contact customer service: https://www.o2.co.uk/contactus

[Anonymous]

Did it come with the phone or did you have instructions on how to claim it? 

[Marjo]

Hi @Martybrad, welcome to our community! Let us know how you are getting on with this - any progress since you last posted?