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Problems with connecting to the network

Charlie2
Level 1: Joiner
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Having problems with connecting to the network because of mast issues in Ripley, Derbyshire. This has been happening for over a week now. How do you get any updates?

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Cleoriff
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MI5
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@Charlie2 You can check and register for updates here http://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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Also download the My Network app to report a problem and to get text updates.

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Cleoriff
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EmilieT
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Good morning @Charlie2, and welcome to our forum! Wave There's some really good advice above, give it a go when you have some time and let us know how you're getting on please!

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Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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