on 05-11-2018 13:10
Having problems with connecting to the network because of mast issues in Ripley, Derbyshire. This has been happening for over a week now. How do you get any updates?
Solved! Go to Solution.
on 05-11-2018 13:44
on 05-11-2018 13:44
@Charlie2You can also download the My Network App and report it through there
https://www.o2.co.uk/apps/my-network
This may help as well https://www.o2.co.uk/help/network-coverage-and-international/self-help-guide-for-network-problems
Veritas Numquam Perit
on 05-11-2018 13:11
@Charlie2 You can check and register for updates here http://status.o2.co.uk/
on 05-11-2018 13:41
on 05-11-2018 13:41
Also download the My Network app to report a problem and to get text updates.
on 05-11-2018 13:44
on 05-11-2018 13:44
@Charlie2You can also download the My Network App and report it through there
https://www.o2.co.uk/apps/my-network
This may help as well https://www.o2.co.uk/help/network-coverage-and-international/self-help-guide-for-network-problems
Veritas Numquam Perit
on 06-11-2018 08:19
Good morning @Charlie2, and welcome to our forum! There's some really good advice above, give it a go when you have some time and let us know how you're getting on please!
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