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on 17-02-2022 21:35
Hi there,
Hoping someone can help. I signed up for the 6m free Apple music offer but when I click the offer and it takes me to apple music nothing happens. Not able to redeem anything. I think it needs to be reset. I tried texting again and it says I have already redeemed the offer. What a headache! Can someone from o2 assist me please?
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on 17-02-2022 21:47
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on 17-02-2022 21:47
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12087 Posts
- 69 Topics
- 3229 Solutions
on 17-02-2022 21:47
- Mark as New
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on 17-02-2022 21:47
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company