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Problem with my o2 Bluetooth headset

Anonymous
Not applicable

Hi I got a free upgrade Dec gone and got an o2 bluetooth headset as part of the upgrade.

The thing is I have fully charged this headset (I know its fully charged as made beep noise) but when I disconnect the charger I can't turn the headset on.

Can anyone help?

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Anonymous
Not applicable
Hi.


If you've followed the instructions and it still won't turn on then return it back to the shop where they should have a look themselves , and swap it out for a new one if it's faulty.

View solution in original post

Message 2 of 18
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Anonymous
Not applicable
Hi.


If you've followed the instructions and it still won't turn on then return it back to the shop where they should have a look themselves , and swap it out for a new one if it's faulty.
Message 2 of 18
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Anonymous
Not applicable

Well I have charged the device until it beeped but can't understand why when I disconnect

the charger it wont turn on. If I still cant get to work I will contact o2.

Message 3 of 18
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Anonymous
Not applicable

Thanks anyway, BOB!

Message 4 of 18
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Anonymous
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Morning.


It should just turn on and you pair with the phone / device.

Hopefully a member with a working knowledge of this headset will have a remedy for you.

Have you tried googling for help ?
Message 5 of 18
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Anonymous
Not applicable

Hi BOB. Checking google now, thanks.

Message 6 of 18
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Anonymous
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You're welcome.

Hope you get the answers your needing.

Take care.
Message 7 of 18
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Bambino
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What brand is the headset?

I DO NOT WORK FOR O2



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Anonymous
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o2

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MI5
Level 94: Supreme
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Are you holding the power button for about 5 seconds....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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