Solved: Re: Previous orders

Gazza53 · ‎01-12-2018

How do I get the information for a order for an iPad air from August 2014

MI5 · ‎01-12-2018

@Gazza53 I think records are only kept for 2 years but call customer services to check http://www.o2.co.uk/contactus

Do you not still have any emails from the order?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-12-2018

@Gazza53 I think records are only kept for 2 years but call customer services to check http://www.o2.co.uk/contactus

Do you not still have any emails from the order?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎03-12-2018

Hi @Gazza53, I was wondering if you got a chance to check your emails or ask Customer Service yet? Let us know how you're getting on

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Previous orders

Boostbox

amazon account still controlled by o2

Huawei

4g to 5g sim

Amazon Prime Extra