Preorder/acception

[AliceSmith]

HI, i have pre orderd the new iphone 12 pro max on tusday, i had to start a new account. I places deposit/upfront payment ect... i then got told to wait 24hours while they review my order. I have recived all the legal agrements that i signed on the website and a " weve recived your order" email... but no email saying theyve accepted... the launch of the phone is tommorow? are they waiting for tommorow to give me info? will they have sold out? 

[Cleoriff · Accepted solution]

@AliceSmith 

I doubt you will get the phone tomorrow. They will be completing credit checks etc.

You will hear if you have been accepted, then you will be sent a dispatch email once the phone is on it's way to you.

You can track it in My O2 https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

[AliceSmith]

yeah i didnt either, my o2 account dosent have the device on yet so im guessing they will still be running checks 

thanks