on 09-12-2018 09:01
£5. Can't seemed to find much out about this number 09023951816 or get through to o2 the 202 call just cuts off and the landline number yes but seemly o2 inundated with calls ??
Solved! Go to Solution.
09-12-2018 09:08 - edited 09-12-2018 09:11
Follow the advice here please https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
Another helpful site https://payforitsucks.co.uk/
Hope that helps and welcome to the forum
on 09-12-2018 09:19
On checking number it appears to be originating from Japan and then I found this
So your best bet is to block the number on your phone
Contact customer services https://www.o2.co.uk/contactus and ask them to put the following 2 bars on your account
- Bar all Direct to Bill Debits
- Premium Bar (calls to premium numbers, 090, 070 etc.)
on 09-12-2018 09:25
09-12-2018 09:33 - edited 09-12-2018 09:36
Try a little later (about 10am). They may be very busy after the network outage.
Don't use live chat. Customer services are the people you need to speak to for the bars to be applied.
In the meantime BLOCK the number on your phone.