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Premium phone number - daughters phone hacked

annaMatronix
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Hi. Has anyone else received a bill for premium number 0901 034 3000 called from 02 phone, but not actually made from the phone? I think my daughters phone has been hacked. 

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MI5
Level 94: Supreme
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Ask O2 to put a block on premium rate numbers on the account.

Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@annaMatronix 

Some interesting comments attached to this number:

£6 charge on my phone bill. Came from a TikTok advert and it was an IQ test advertisement.

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23 Dec 2022

There is a fake IQ test on TikTok. Once you complete the quiz, it tells you to ring the number to get your results. I didn’t ring, but searched it and found this page. To the previous people saying it’s appeared on their children’s statements, they probably clicked the TikTok advert and therefore were unfortunately charged. It’s all a big scam.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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MI5
Level 94: Supreme
  • 150681 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

Ask O2 to put a block on premium rate numbers on the account.

Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
1,085 Views